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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hannah Torbert

Hannah Torbert

August 26, 2025

5  out of  5
rating by Hannah Torbert
"My Husband and I came in to get insurance on my Husband‘s car, we were greeted wonderfully and we got our agent Jeffrey who did an amazing job on getting us an amazing quote as well as life insurances for the both of us at an amazing price for all three together. While waiting for everything to be done, he made us feel like we were wanted instead of a number waiting to be added. I can honestly say I had a 10 out of 10 service and the agency continues to check on our account to make sure we get our stuff done so we can continue with our discount! Highly recommend this agency as I was recommended it!"
We responded:
"Thank you so much, Hannah! We're thrilled to hear that Jeffrey took great care of you and your husband, not only with your car insurance but also with your life insurance to protect your family's future. Our goal is always to make insurance simple, personal, and valuable, and it's wonderful to know you felt welcome and supported throughout the process. We truly appreciate your recommendation and look forward to continuing to take care of all your insurance needs!"
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Frank Bodiford

August 22, 2025

5  out of  5
rating by Frank Bodiford
"Great service, highly recommended"
We responded:
"Hi Frank, thank you for all the stars and your recommendation! We're so happy you were pleased with our service. We look forward to being there for you for all your insurance needs!"
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Rachel Newell

August 21, 2025

5  out of  5
rating by Rachel Newell
"Working with Lexi at Allison Horner’s office has been such a pleasure! She is personable and professional; making my transition from my previous insurance company to State Farm seamless! She is quick to respond, yet not pushy. I will recommend her for anyones search for personal insurance!"
We responded:
"Thank you so much, Rachel! We're so happy to hear that Lexi made your transition to State Farm seamless. She truly cares about being personable and professional, and we're so glad that came through in your experience. We appreciate your recommendation and look forward to being here for all your insurance needs! "
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Frank Trice

August 18, 2025

5  out of  5
rating by Frank Trice
"Emmalee Jones was easy to work with and a consummate professional. I recommend using her for all your insurance needs."
We responded:
"Thank you so much, Frank! We're glad to hear Emmalee made the process easy and provided professional service for your auto insurance. Your recommendation means a lot to us, and we look forward to helping with any of your insurance needs in the future! "
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Tyeshia Tillman

August 18, 2025

5  out of  5
rating by Tyeshia Tillman
"Lexi was AMAZING. She made everything seamless. She was pleasant and upbeat. She gave me every discount possible and she explained everything that was gonna happen moving forward. Thanx lexi"
We responded:
"Thank you so much, Tyeshia! We're thrilled to hear that Lexi made your experience seamless, pleasant, and upbeat, while helping you get the best discounts. Thoroughly explaining the process helps everyone understand their coverage and how we help, and Lexi is amazing at doing that! We're so glad she's part of our team. We truly appreciate your kind words and the opportunity to help with your auto and renters insurance!"
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Laura Johnson

August 15, 2025

5  out of  5
rating by Laura Johnson
"Emmalee at Allison Horner State Farm turned a quote around in no time for a policy I requested but provided both low- and high-end quotes. She was patient and explained the “why” behind the additional coverages quoted, enabling me to make an educated decision about a policy rather than pressuring me into a product I did not want or need. Thanks Emmalee!"
We responded:
"Laura, thank you for sharing your experience with Emmalee at Allison Horner-State Farm! We're so glad she could turn your quote around quickly, provide you with options, and explain the "why". Our goal is always to help you make an educated decision about your policies without pressure. We truly appreciate your trust! "
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Lam Pham

August 14, 2025

5  out of  5
rating by Lam Pham
"Lexi was great!"
We responded:
"Lam, thank you so much for the 5-star review. We think Lexi is pretty great, too! Let us know how we can help...we're here for you!"
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Tameia Finklea

August 14, 2025

5  out of  5
rating by Tameia Finklea
"Very friendly,knowledgeable and helpful."
We responded:
"Hi Tamela, thank you for your nice review! We're so happy to hear you found our office to be friendly, knowledgeable, and helpful...all things we strive to be. Let us know how we can help. We're here for you!"
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Allyson

August 13, 2025

5  out of  5
rating by Allyson
"I had the pleasure of working with Lexi to help me set up my new car insurance and renters insurance. She was so kind and knowledgeable. She even called me to let me know a deadline I had with my old insurance to get everything taken care of. I highly recommend Lexi to work with."
We responded:
"Thank you, Allyson, for sharing your experience working with Lexi! We're thrilled to hear she was able to set up your new car insurance and renters insurance while making the process kind, knowledgeable, and stress-free. The reminder about your deadline with your old insurance company is a great example of the extra steps we take for our customers. We truly appreciate your recommendation! "
Profile photo of Keith Nelson

Keith Nelson

August 2, 2025

5  out of  5
rating by Keith Nelson
"I’ve been a consumer of State Farm for some time and had to come in recently to speak with Lexi about some policies I hold. She was very patient, kind, and helpful to making sure I understood my policies and that everything was to my liking/benefit! Lexi was amazing and the Allison Horner office never fails with their support!"
We responded:
"Thank you so much, Keith! We're so happy to hear about your positive experience with Lexi. Our goal is always to ensure you fully understand your policies and that everything is tailored to your benefit. Lexi is a gem on our team, and it means a lot to all of us that you took the time to share your kind words. We're always here to help and grateful for your continued trust in our office! "
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Carlos Walker Jr

July 22, 2025

5  out of  5
rating by Carlos Walker Jr
"Lexi Gillette With Allison Horner State Farm Helped Me Tremendously, She Was Attentive, Knowledgeable & Friendly. A Special Thanks To Lexi!"
We responded:
"Thank you so much, Carlos! We're so happy to hear that Lexi made such a positive impact. She truly is attentive, knowledgeable, and friendly, and we're lucky to have her on our team. We appreciate you taking the time to share your experience...and we're always here if you need anything! Allison Horner - State Farm"
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xzavia holley

July 21, 2025

5  out of  5
rating by xzavia holley
"I was very happy with the service"
We responded:
"Thank you so much for the review and the 5 stars! We're so pleased you were very happy with our service. It means a lot to us, and we truly appreciate your support!"
Profile photo of Brooke Rudisill

Brooke Rudisill

July 11, 2025

5  out of  5
rating by Brooke Rudisill
"Lexi Gillette was fantastic to work with and made the process painless and easy."
We responded:
"Hi Brooke, thank you for the fabulous review! We're so happy to hear Lexi made your insurance process painless and easy. Please let us know how we can be of assistance to you...we're here to help!"
Profile photo of Randi Howell

Randi Howell

July 8, 2025

5  out of  5
rating by Randi Howell
"GREAT customer service!! I called to get a quote and spoke with Lexi Gillete. She was awesome! Very kind, very knowledgeable and answered all my questions. Highly recommend!"
We responded:
"Thank you so much, Randi, for the 5 star review! We're so pleased to hear you had a great experience with Lexi. She truly is a valuable part of our team, and we're glad she was able to provide the knowledgeable and kind service you deserve. We appreciate your recommendation and are here whenever you need us!"
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sarah ritch

June 23, 2025

5  out of  5
rating by sarah ritch
"Brittney is always willing to help and gets the job done! She is very nice and a great person to greet you at the front door."
We responded:
"Thank you, Sarah, for your kind words! We're thrilled to hear that Brittney has made such a positive impression. She is truly a wonderful part of our team. We appreciate you taking the time to share your experience and look forward to seeing you again soon! "
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Linda

June 19, 2025

5  out of  5
rating by Linda
"I love State Farm there dependable reliable and extremely professional 5 stars!!!!"
We responded:
"Thank you, Linda, for all the stars and all the love! We truly appreciate the kind words and are thrilled to hear that you find Allison Horner - State Farm dependable, reliable, and professional. It means a lot to us to know we're providing the level of service you deserve. We're always here for you! "
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Cory Poellnitz

June 5, 2025

5  out of  5
rating by Cory Poellnitz
"Great agent!"
We responded:
"Thanks, Cory! We love the feedback and the 5 stars. The team at Allison Horner - State Farm appreciates you!"
Profile photo of Walter Woods

Walter Woods

May 29, 2025

5  out of  5
rating by Walter Woods
"We had a tree fell into our pool and contacted Libby at theState Farm Allison Horner office and from day one she has gone over and beyond to help us an answer all our question . She made this a nice pleasant situation. Thank you Libby and state farm"
We responded:
"Thank you so much for your kind words, Walter! We're so glad Lydia was able to make your claim process easier for you. Going above and beyond for our customers is what we strive for, and we're thrilled to hear you felt this way. We appreciate your trust in the Allison Horner - State Farm team. Please don't hesitate to reach out if you ever need anything! "
Profile photo of Ma D

Ma D

May 28, 2025

5  out of  5
rating by Ma D
"I have had at least one policy with Allison Horner since 2017, from personal articles to home and car insurance even life insurance and a bond. The people have always been pleasant and professional. I am writing this review now for 2 reasons, 1) Emmalee was amazing when I spoke with her about bringing some accounts back to State Farm and 2) she asked me. I would have done this long ago, but I just didn't think about it. Anyway, Emmalee was one of the best I have worked with there. I noticed that she asked me more than once what I was trying to accomplish (demonstrating that my goal was her goal) and the result was a lifesaver for my family's budget. Thank you Emmalee and Allison Horner State Farm!"
We responded:
"Thank you so much for your thoughtful review and for trusting us with your insurance needs since 2017! It means a lot to know we've had the opportunity to help you with everything from personal articles to home, car, life insurance...even a bond. We're especially glad to hear how much of an impact Emmalee made during your recent experience. She truly cares about understanding and supporting each clients goals, and your kind words reflect the heart of what we strive for every day. We're so grateful to have you as a part of the Allison Horner - State Farm family!"
Profile photo of Cody Blanton

Cody Blanton

May 6, 2025

5  out of  5
rating by Cody Blanton
"Love this group. Emmalee is always ready to help with whatever I call about!"
We responded:
"Hi Cody, thank you for the 5-star review! Emmalee and all the team at Allison Horner - State Farm are always happy to help! We look forward to assisting you again soon. Thanks again for your support!"
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Alexis Coleman

May 2, 2025

5  out of  5
rating by Alexis Coleman
"Great Customer Service!"
We responded:
"Thank you so much for the 5 star review! We are very happy to hear you had a great experience with our customer service. We appreciate your support and look forward to serving you again!"
Profile photo of Steve Struppa

Steve Struppa

May 2, 2025

5  out of  5
rating by Steve Struppa
"Emmalee was fantastic answered all our questions and the process was easy"
We responded:
"Thank you so much, Steve! We're glad to hear that Emmalee made the process smooth and easy for you. We truly appreciate your kind words and are always here if you need anything in the future! "
Profile photo of Gwen Guy

Gwen Guy

May 2, 2025

5  out of  5
rating by Gwen Guy
"I placed a call to State Farm with a request for an insurance quote . I was greeted by Emmalee, who, right away, was able to assist me with my needs. She's very courteous, and patient. Wonderful customer service skills."
We responded:
"Thank you much for your kind words, Gwen! We're thrilled to hear that Emmalee provided you with excellent service and made your experience a smooth one. We truly appreciate you taking the time to share your feedback and look forward to assisting you again in the future!"
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Margie Johns

April 30, 2025

5  out of  5
rating by Margie Johns
"I was impressed hi Allison horner she found a very good price and full coverage"
We responded:
"Hi Margie, thank you so much for the 5-star review! We're so pleased you're happy with both your coverage and price. Please let us know how else we can help you with your insurance needs. Thanks again!"
Profile photo of Sanaa Parker

Sanaa Parker

April 23, 2025

5  out of  5
rating by Sanaa Parker
"I literally love Emmalee she has been working with me since my very first 2000 Toyota solara. She always one call away and she’s always explaining things in a way me and my family can understand. I personally feel like she has me and my family’s best interest at heart and I hopefully never have to switch because she is THE BEST"
We responded:
"Thank you so much, Sanaa! Your kind words truly mean so much. The team at Allison Horner - State Farm has enjoyed working with you over the years...from that very first car to now! Emmalee is a huge asset to our team, and I'm so happy y'all have such a fantastic rapport. She truly does care about making sure everyone understands their coverage. Again, thank you...we're grateful for you!"