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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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southern belle events

July 29, 2026

5  out of  5
rating by southern belle events
"Best staff ever ."
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Marsha Pettway

July 23, 2026

5  out of  5
rating by Marsha Pettway
"I had a great experience working with Emmalee! She was professional, friendly, and very helpful throughout the entire process. She helped me get a low-priced auto insurance policy and made everything easy to understand. She answered all of my questions quickly and was always right on time with her responses. I truly appreciate her excellent customer service and would highly recommend her to anyone looking for auto insurance. Thank you, Emmalee, for making the process smooth and stress-free!"
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Maggie Elsner

July 16, 2026

5  out of  5
rating by Maggie Elsner
"I can’t say enough good things about Emmalee! She is kind, patient, and very knowledgeable. She made what can be an overwhelming process feel easy and stress-free. I truly felt like she had my best interests at heart, and I never felt rushed in my decisions. I’m so grateful for all of her help! I highly recommend Allison’s office- with someone like Emmalee on the team, it’s done right the first time."
We responded:
"Maggie, thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience. Emmalee genuinely cares about helping people make confident decisions so it means a great deal to hear that she made the process easy, unhurried, and focused on what was best for you. Your recommendation is greatly appreciated, and we are grateful for the opportunity to serve you. Thank you!"
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Life as Erica

July 10, 2026

5  out of  5
rating by Life as Erica
"Lexi was very nice and made my experience so quick and easy. 10/10 recommend"
We responded:
"We truly appreciate your kind words! Lexi loves making the insurance process as easy and stressful as possible-free as possible, and we're so happy that was your experience. Thanks for your 10/10 recommendation. We look forward to serving you again!"
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Cindy Jones

July 10, 2026

5  out of  5
rating by Cindy Jones
"Sara's follow up was prompt and as promised. Great service!"
We responded:
"Thank you, Cindy, for taking the time to provide us with such a great review! We're so glad Sara followed through as promised and provided the service you deserved. We truly appreciate you sharing your experience and look forward to helping you again when you need us!"
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Alaynah Eldridge

July 8, 2026

5  out of  5
rating by Alaynah Eldridge
"I had wonderful service provided to me by Emmalee with Allison Horner State Farm. She was super sweet and helpful and made my experience easier!"
We responded:
"Thank you so much for your kind words, Alaynah! We're delighted to hear Emmalee made the process easier and provided the caring, helpful service we strive for every day. We truly appreciate you choosing Allison Horner - State Farm, and we look forward to being there for you when you need us! "
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Caroline Newble

July 2, 2026

5  out of  5
rating by Caroline Newble
"Lexi Gillette handled herself very professionally and also as a nice person at the same time. I enjoyed speaking with her because she was thorough and helpful to me. Answering all of my questions and covering my concerns. I highly recommend this agency."
We responded:
"Thank you, Caroline, for your thoughtful review! We're so glad that Lexi made such a positive impression. Taking the time to listen, thoroughly address questions and concerns, and help customers find the right coverage is what we're all about. We truly appreciate your recommendation and your trust in our agency. It was a pleasure assisting you, and please let us know how we can help further! "
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Connie Byrd

July 2, 2026

5  out of  5
rating by Connie Byrd
"Emmalee was absolutely wonderful to work with! She was incredibly kind, patient, and helpful throughout the entire process of getting my boat insurance. She took the time to answer all of my questions, explained everything clearly, and made what could have been a stressful experience quick and easy. It's rare to find someone who genuinely cares about providing excellent customer service, and Emmalee definitely does. I highly recommend working with her if you need boat insurance. Thank you, Emmalee!"
We responded:
"Thank you for taking the time to share your experience, Connie! We are so pleased to hear that Emmalee provided the guidance and support you were looking for while selecting your boat insurance. Helping our customers understand their options and making the process feel easy is something we take pride in. We sincerely appreciate your kind words and your recommendation, and we're grateful to have the opportunity to to earn your trust. Wishing you many safe and enjoyable days on the water!"
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Tiffany Spencer

June 25, 2026

5  out of  5
rating by Tiffany Spencer
"Lydia was amazing in her role in helping me with next steps during the recent loss of my vehicle. She ensured that I was in the loop with all the different moving parts of my claim. I truly appreciate her help!!!"
We responded:
"Thank you so much, Tiffany, for taking the time to share your experience. We're so sorry you had to go through the loss of your vehicle, but we're grateful Lydia could help make the claims process a little easier. Keeping our customers informed every step of the way is something we truly value, and we're thrilled to hear she did just that. We appreciate your kind words and your trust in the team at Allison Horner - State Farm! "
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Bree Ennaco

June 24, 2026

5  out of  5
rating by Bree Ennaco
"Britney was kind and patient and went above and beyond, helping me when I needed it most, thanks... - Poc Worthington"
We responded:
"Thank you for taking the time to share your experience! We are so glad that Brittney provided such caring and attentive service when you needed it most. Your words are greatly appreciated, and we are honored to have been able to help. Thank you, again, for your trust and support!"
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Cody Nguyen

June 19, 2026

5  out of  5
rating by Cody Nguyen
"Lexi was really helpful in getting me setup with Renter’s Insurance. Answered all of my questions which was really helpful in picking out an option, especially since it was my first time getting it. Made the whole thing seem like less of a hassle than I had originally thought"
We responded:
"Thank you, Cody, for the wonderful review! We're so glad Lexi was able to answer all your questions and make the processes of getting renters insurance easy. We know buying insurance for the first time can feel overwhelming , and we're happy we could help make that a positive experience. Welcome to our agency!⭐️"
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kaylynne hubbard

June 18, 2026

5  out of  5
rating by kaylynne hubbard
"shout out to lydia for helping me with my license. she really is a lifesaver!"
We responded:
"Thank you, Kaylynne...we love hearing this! Lydia goes above and beyond for our customers, and we're so glad she was able to help with your license. She'll be happy to see your sweet words. Thanks again for choosing Allison Horner - State Farm!⭐️"
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Stephanie Robinson

June 17, 2026

5  out of  5
rating by Stephanie Robinson
"Excellent service from start to finish. Communication was clear, the quality exceeded expectations, and everything was handled professionally. Highly recommend to anyone looking for reliable and outstanding service.”"
We responded:
"Stephanie, thank you for taking the time to share your experience! We're so glad to hear that you felt informed and supported throughout the process. Our team works hard to provide attentive service and make every interaction as seamless as possible. Your feedback means a great deal to us, and we appreciate the opportunity to work with you. Thank you for choosing Allison Horner - State Farm!"
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Shelaine Rider

June 17, 2026

5  out of  5
rating by Shelaine Rider
"My grandmother recently received a notice to cancel her homeowners. My husband and I quickly made the repairs and sent in pictures and have received great communication. We spoke with both Lydia and Emmalee, I feel they took extra time to explain everything and help us feel at ease with everything. They are very understanding about my grandmothers age and being available to communicate with us. Great people!!"
We responded:
"Shelaine, thank you so much for taking the time to share your experience. We know how stressful it can be to receive a notice like this, and we're grateful you trusted our team to help guide your grandmother through the process. Lydia and Emmalee truly care about making sure our customers feel informed , supported, and at ease every step of the way. Your kind words mean so much to all of us, and we're honored to have been able to help your family. Thank you again for your trust and this wonderful review. - Allison Horner -State Farm"
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Alexander Miranda

June 17, 2026

5  out of  5
rating by Alexander Miranda
"If you are looking for help get Emmalee to help you she was very helpful and knowledgeable!! Made everything a smooth transition!!"
We responded:
"Thank you for your kind words and 5-star review! We're thrilled to hear that Emmalee made your experience such a smooth transition. Providing knowledgeable, helpful service is what we strive for, and we're glad she exceeded your expectations. We truly appreciate your trust in our team and look forward to being here when you need us. Thank you for choosing Allison Horner - State Farm. "
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Cassie Crump

June 16, 2026

5  out of  5
rating by Cassie Crump
"Outstanding customer service! Lydia was very friendly, helpful, and efficient. She answered all my questions clearly and made the process smooth and stress-free. Thank you for providing excellent support."
We responded:
"Thank you, Cassie, for the nice review and all the stars! We're so happy Lydia provided clear answers to your questions and made the process smooth and stress-free! Excellent support while being friendly and helpful is something we all strive for daily. We appreciate your continued business and support!"
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Lynn Mccary

June 16, 2026

5  out of  5
rating by Lynn Mccary
"Lydia was so helpful when I recently moved to a rental property. She made sure I had the coverage I needed!!!!"
We responded:
"Thank you for your kind review! We're so glad to hear that Lydia has been able to help you and your family with your insurance needs. We appreciate your support and look forward to continuing to serve you!"
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Joy Sew

June 11, 2026

5  out of  5
rating by Joy Sew
"I had a very positive experience With this group. It was a very easy process my contact person, Emmalee Was very efficient. I will be recommending her to all of my friends who need insurance information. The service was excellent, and the savings was the cherry that topped it off. I’m very happy with her service."
We responded:
"Thank you so much for your kind words and for trusting our office with your insurance needs! We're so happy to hear that Emmalee made the process easy and efficient for you. Providing exceptional service and help our customers find the right coverage at a great value is exactly what we strive for every day. Your recommendation of our office to your friends is the best compliment we can receive!"
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Ahmed Hameed

June 10, 2026

5  out of  5
rating by Ahmed Hameed
"I had an excellent experience working with Emmalee Jones at State Farm. She was professional, knowledgeable, and incredibly helpful throughout the entire process. Emmalee took the time to explain all of my coverage options clearly and made sure I understood everything before making any decisions. Her responsiveness, attention to detail, and genuine care for her clients truly set her apart."
We responded:
"Thank you, Ahmed, for your kind words and for trusting Emmalee with your insurance needs! We're so happy to hear that she provided the professional, knowledgeable, and personalized service we strive to deliver every day. Taking the time to explain coverage options and helping our customers make informed decisions is what being a Good Neighbor is all about. We truly appreciate your support and look forward to being here when you need us. Welcome to the Allison Horner - State Farm Family!⭐️🏡🚗❤️"
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Clayton Minchew

June 10, 2026

5  out of  5
rating by Clayton Minchew
"Awesome"
We responded:
"Thank you, Clayton, for the 5 star review!
⭐️⭐️⭐️⭐️⭐️
We truly appreciate your support and are grateful you chose Allison Horner - State Farm. Our team is committed to providing friendly, personalized service, and we're honored by your confidence in us. If there is anything we can help with regarding your insurance or financial service needs, we're just a phone call away!"
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Elizabeth Al-Rakan

May 12, 2026

5  out of  5
rating by Elizabeth Al-Rakan
"Lydia had an amazing sense of urgency that I greatly appreciated. I received my Notary Bond same day. Very impressed and appreciated."
We responded:
"Thank you, Elizabeth! We appreciate your kind review and are so glad Lydia could take care of your notary bond so quickly. We look forward to helping you again any time!"
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Nathaniel Petty

May 9, 2026

5  out of  5
rating by Nathaniel Petty
"Brittany really went above and beyond with helping me out with an issue with the DMV. She took the time to represent me and was always keeping me up to date. It only took a day for her to resolve my problem. Brittany and everyone I’ve spoken with at Allison’s office have been great to work with."
We responded:
"Thank you so much for the kind words, Nathaniel! We truly appreciate you taking the time to share your experience. Brittney works hard to take care of our customers, and I'm so glad she was able to resolve everything quickly and keep you informed along the way. It means a lot to our entire team that you trust our office. We're always here when you need us!"
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C S

April 2, 2026

5  out of  5
rating by C S
"She was very knowledgeable and went through every option with me. Also loved that she was able to text me about the different policies they had due to being at work and not getting a chance to call her until a later time
Thanks 😊"
We responded:
"Thank you so much for the kind review! I'm glad Emmalee was able to walk you through all of the options and make the process convenient for you, especially with your busy schedule. Clear communication and flexibility are very important to us , so I'm happy texting worked well for you. We truly appreciate your trust, and we
are always here if you need anything in the future. "
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Tyler Brown

March 13, 2026

5  out of  5
rating by Tyler Brown
"Emmalee provided excellent customer service during our interaction for car insurance. While giving me the best rate she was also able to bundle my renters insurance with my car insurance and I saved even more. 10/10 would absolutely recommend"
We responded:
"Thank you, Tyler, for the great review! We're so glad to hear that Emmalee provided such excellent service and helped you find the best coverage. Putting your renters and car insurance together is always a smart plan! Helping our customers get the coverage they need while while maximizing their savings is exactly what we strive for. We truly appreciate your recommendation and are grateful to have you as part of our State Farm family!"
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William Fink

February 27, 2026

5  out of  5
rating by William Fink
"Brittany has been a great and patient help to me in navigating all the facets of the State Farm site. Not only that but she is nice and manages to keep a smile while dealing with me which is not so easy to do."
We responded:
"Thank you so much for the kind words, William! We're so glad to hear that Brittney made navigating everything easy and provided such patient, friendly service along the way. Brittney truly cares about helping our customers, and your feedback means a lot to our entire team. We appreciate your trust in us with your insurance needs and are always here if you need anything!"