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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rost Parsons

October 10, 2025

5  out of  5
rating by Rost Parsons
"Emmalee helped me with boat insurance this afternoon for my “new to me” boat. She was simply wonderful! It was very quick and she made some terrific suggestions along the way! Thank you! Allison Horner now has my house, truck and boat! Great folks to work with!"
We responded:
"Thank you so much for the wonderful 5-star review! We're thrilled to hear Emmalee made your boat insurance experience so smooth. We appreciate you trusting us with your home, truck, and now your boat...that means a lot to us! We're lucky to have great customers like you!"
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khiahna young

October 8, 2025

5  out of  5
rating by khiahna young
"I really love this location. They are all helpful but that darn Emmalee @ Allison Horner State Farm was nothing short of amazing . She helped find me the best rates for my renters insurance, was truly polite and patient. Great team! 10/10 highly recommend!"
We responded:
"Hi Khiahna! Thank you so much for the lovely review and all the stars! We're so happy our team member, Emmalee, shined for you. She truly is polite and patient, and we think she's amazing, too! Our team is always eager to help with all your insurance needs! "
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DJ Williams

October 4, 2025

5  out of  5
rating by DJ Williams
"Needed quick additional coverage. Emmalee assisted, got it done in <10 mins, explained important info, and sent the coverage timely."
We responded:
"Hi DJ, thanks so much for the wonderful review! We're so happy Emmalee assisted you in great time, while explaining your coverage information. We're happy to help and look forward to assisting you with all your insurance needs! "
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Theresa Wright

October 3, 2025

5  out of  5
rating by Theresa Wright
"I worked with Lexi and she was awesome! She got back to me immediately with answers to my questions and was a pleasure to work with. Sweet girl!"
We responded:
"Thank you, Theresa, for the wonderful review! Our sweet girl, Lexi, is always eager to help and answer all your questions. We look forward to serving you for all your insurance needs!"
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Christine Staal

October 2, 2025

5  out of  5
rating by Christine Staal
"I was about to turn 65 and was buried with mass mailings of invites to dinners and lunches to have Medicare explained to me in group lectures. It was so much and very overwhelming. Then my husband suggested that I call our State Farm Insurance agent, Allison Horner right here in Mobile, to see if she could help. Allison manages our home and car insurance policies. So one call later, I get an appointment with Allison and we do a conference call with one of her associates to review all of the available options in the Medicare process. Discussed in detail my wants and needs to a successful solution in an affordable choice that meets my needs. Allison got me all signed up and I’ve Already received my Medicare card! Allison got me through all the decisions that I needed to make and I learned a lot. I would recommend Allison and her wonderful team for all the Insurance needs you have. We are pleased to have all of this handled by the best agent in the area. Thank you Allison for all your support and professionalism. It’s been our pleasure to work with you and glad you’re on our side for the best fit for our needs that works for us and our budget. Nothing like a dedicated team providing that personal touch for all insurance needs all in one office!!"
We responded:
"Thank you, Christine, for your kind words! I know insurance decisions, particularly Medicare, can be overwhelming. Our goal is always to simplify insurance decisions and make you feel confident and cared for...whether it's Medicare, home, auto, or any other coverage. It means a lot that you trust us with all your insurance needs, and we're here whenever you need us! I truly appreciate your recommendation!"
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lakesha curry

September 24, 2025

5  out of  5
rating by lakesha curry
"I want to say thank you Lexi she was very helpful to me and so sweet anything she need she is there for me thank you Lexi"
We responded:
"Thank you, Lakesha! We're so glad Lexi was there to help and make things easy for you. We appreciate your support and trust in us!"
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Dea Allain

September 23, 2025

5  out of  5
rating by Dea Allain
"Emmalee was fantastic in establishing my homeowners and auto insurance. She was knowledgeable and made sure I got the best coverage. She saved me so much money from my Farmers policies with some even better coverage. Highly recommend !!!"
We responded:
"Thank you, Dea! It's wonderful to hear that Emmalee guided you through your homeowners and auto insurance, giving you better coverage and savings. Your recommendation is the best compliment we could receive. We appreciate you and look forward to serving all your insurance needs! "
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Tammy Boyles

September 16, 2025

5  out of  5
rating by Tammy Boyles
"Emmalee has helped me with homeowners insurance for a couple of houses. She is quick to give me a quote and follows up with details and explanations. Very helpful and a delight to work with."
We responded:
"Thank you, Tammy, for the wonderful review and all the gold stars! We're so pleased to hear that Emmalee helped you with your homeowners insurance. She is great with details and follow up, and we would all agree...she is a delight to work with! We look forward to working with you for all your insurance needs, so just let us know how we can help! "
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Lacey Whitlock

September 12, 2025

5  out of  5
rating by Lacey Whitlock
"Lexi is a great agent, very personable and helpful!"
We responded:
"Thank you so much for the wonderful review, Lacey! Lexi is so friendly and personable, and we're happy she was able to help you. We appreciate your support and look forward to working with you soon!"
Profile photo of Gifty Amma Adusei

Gifty Amma Adusei

September 4, 2025

5  out of  5
rating by Gifty Amma Adusei
"I had a wonderful experience working with Lexi at State Farm. She is amazing to work with! She was incredibly professional, knowledgeable, and efficient in helping me transition to a new policy. Lexi got everything sorted out promptly and worked on getting my previous policy properly resolved without any issues. I really appreciated how proactive she was in keeping me updated. It’s rare to find someone who combines expertise with such great customer service, and Lexi truly delivered. Highly recommend her!"
We responded:
"Thank you, Gifty! We're so glad Lexi made your transition to a new policy with Allison Horner - State Farm smooth and efficient. Her professionalism, knowledge, and proactive updates make policy changes and resolving previous insurance policies stress-free. Her commitment to customer service really shines through! We appreciate your recommendation and look forward to serving your insurance needs! "
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Hannah Torbert

August 26, 2025

5  out of  5
rating by Hannah Torbert
"My Husband and I came in to get insurance on my Husband‘s car, we were greeted wonderfully and we got our agent Jeffrey who did an amazing job on getting us an amazing quote as well as life insurances for the both of us at an amazing price for all three together. While waiting for everything to be done, he made us feel like we were wanted instead of a number waiting to be added. I can honestly say I had a 10 out of 10 service and the agency continues to check on our account to make sure we get our stuff done so we can continue with our discount! Highly recommend this agency as I was recommended it!"
We responded:
"Thank you so much, Hannah! We're thrilled to hear that Jeffrey took great care of you and your husband, not only with your car insurance but also with your life insurance to protect your family's future. Our goal is always to make insurance simple, personal, and valuable, and it's wonderful to know you felt welcome and supported throughout the process. We truly appreciate your recommendation and look forward to continuing to take care of all your insurance needs!"
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Frank Bodiford

August 22, 2025

5  out of  5
rating by Frank Bodiford
"Great service, highly recommended"
We responded:
"Hi Frank, thank you for all the stars and your recommendation! We're so happy you were pleased with our service. We look forward to being there for you for all your insurance needs!"
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Rachel Newell

August 21, 2025

5  out of  5
rating by Rachel Newell
"Working with Lexi at Allison Horner’s office has been such a pleasure! She is personable and professional; making my transition from my previous insurance company to State Farm seamless! She is quick to respond, yet not pushy. I will recommend her for anyones search for personal insurance!"
We responded:
"Thank you so much, Rachel! We're so happy to hear that Lexi made your transition to State Farm seamless. She truly cares about being personable and professional, and we're so glad that came through in your experience. We appreciate your recommendation and look forward to being here for all your insurance needs! "
Profile photo of Frank Trice

Frank Trice

August 18, 2025

5  out of  5
rating by Frank Trice
"Emmalee Jones was easy to work with and a consummate professional. I recommend using her for all your insurance needs."
We responded:
"Thank you so much, Frank! We're glad to hear Emmalee made the process easy and provided professional service for your auto insurance. Your recommendation means a lot to us, and we look forward to helping with any of your insurance needs in the future! "
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Tyeshia Tillman

August 18, 2025

5  out of  5
rating by Tyeshia Tillman
"Lexi was AMAZING. She made everything seamless. She was pleasant and upbeat. She gave me every discount possible and she explained everything that was gonna happen moving forward. Thanx lexi"
We responded:
"Thank you so much, Tyeshia! We're thrilled to hear that Lexi made your experience seamless, pleasant, and upbeat, while helping you get the best discounts. Thoroughly explaining the process helps everyone understand their coverage and how we help, and Lexi is amazing at doing that! We're so glad she's part of our team. We truly appreciate your kind words and the opportunity to help with your auto and renters insurance!"
Profile photo of Laura Johnson

Laura Johnson

August 15, 2025

5  out of  5
rating by Laura Johnson
"Emmalee at Allison Horner State Farm turned a quote around in no time for a policy I requested but provided both low- and high-end quotes. She was patient and explained the “why” behind the additional coverages quoted, enabling me to make an educated decision about a policy rather than pressuring me into a product I did not want or need. Thanks Emmalee!"
We responded:
"Laura, thank you for sharing your experience with Emmalee at Allison Horner-State Farm! We're so glad she could turn your quote around quickly, provide you with options, and explain the "why". Our goal is always to help you make an educated decision about your policies without pressure. We truly appreciate your trust! "
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Lam Pham

August 14, 2025

5  out of  5
rating by Lam Pham
"Lexi was great!"
We responded:
"Lam, thank you so much for the 5-star review. We think Lexi is pretty great, too! Let us know how we can help...we're here for you!"
Profile photo of Tameia Finklea

Tameia Finklea

August 14, 2025

5  out of  5
rating by Tameia Finklea
"Very friendly,knowledgeable and helpful."
We responded:
"Hi Tamela, thank you for your nice review! We're so happy to hear you found our office to be friendly, knowledgeable, and helpful...all things we strive to be. Let us know how we can help. We're here for you!"
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Allyson

August 13, 2025

5  out of  5
rating by Allyson
"I had the pleasure of working with Lexi to help me set up my new car insurance and renters insurance. She was so kind and knowledgeable. She even called me to let me know a deadline I had with my old insurance to get everything taken care of. I highly recommend Lexi to work with."
We responded:
"Thank you, Allyson, for sharing your experience working with Lexi! We're thrilled to hear she was able to set up your new car insurance and renters insurance while making the process kind, knowledgeable, and stress-free. The reminder about your deadline with your old insurance company is a great example of the extra steps we take for our customers. We truly appreciate your recommendation! "
Profile photo of Keith Nelson

Keith Nelson

August 2, 2025

5  out of  5
rating by Keith Nelson
"I’ve been a consumer of State Farm for some time and had to come in recently to speak with Lexi about some policies I hold. She was very patient, kind, and helpful to making sure I understood my policies and that everything was to my liking/benefit! Lexi was amazing and the Allison Horner office never fails with their support!"
We responded:
"Thank you so much, Keith! We're so happy to hear about your positive experience with Lexi. Our goal is always to ensure you fully understand your policies and that everything is tailored to your benefit. Lexi is a gem on our team, and it means a lot to all of us that you took the time to share your kind words. We're always here to help and grateful for your continued trust in our office! "
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Carlos Walker Jr

July 22, 2025

5  out of  5
rating by Carlos Walker Jr
"Lexi Gillette With Allison Horner State Farm Helped Me Tremendously, She Was Attentive, Knowledgeable & Friendly. A Special Thanks To Lexi!"
We responded:
"Thank you so much, Carlos! We're so happy to hear that Lexi made such a positive impact. She truly is attentive, knowledgeable, and friendly, and we're lucky to have her on our team. We appreciate you taking the time to share your experience...and we're always here if you need anything! Allison Horner - State Farm"
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xzavia holley

July 21, 2025

5  out of  5
rating by xzavia holley
"I was very happy with the service"
We responded:
"Thank you so much for the review and the 5 stars! We're so pleased you were very happy with our service. It means a lot to us, and we truly appreciate your support!"
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Brooke Rudisill

July 11, 2025

5  out of  5
rating by Brooke Rudisill
"Lexi Gillette was fantastic to work with and made the process painless and easy."
We responded:
"Hi Brooke, thank you for the fabulous review! We're so happy to hear Lexi made your insurance process painless and easy. Please let us know how we can be of assistance to you...we're here to help!"
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Randi Howell

July 8, 2025

5  out of  5
rating by Randi Howell
"GREAT customer service!! I called to get a quote and spoke with Lexi Gillete. She was awesome! Very kind, very knowledgeable and answered all my questions. Highly recommend!"
We responded:
"Thank you so much, Randi, for the 5 star review! We're so pleased to hear you had a great experience with Lexi. She truly is a valuable part of our team, and we're glad she was able to provide the knowledgeable and kind service you deserve. We appreciate your recommendation and are here whenever you need us!"
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sarah ritch

June 23, 2025

5  out of  5
rating by sarah ritch
"Brittney is always willing to help and gets the job done! She is very nice and a great person to greet you at the front door."
We responded:
"Thank you, Sarah, for your kind words! We're thrilled to hear that Brittney has made such a positive impression. She is truly a wonderful part of our team. We appreciate you taking the time to share your experience and look forward to seeing you again soon! "