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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Naomi Holland

March 8, 2023

5  out of  5 rating by Naomi Holland
"Allison and her team are very detail oriented, responsive, and compassionate, and that makes all the difference, especially when life throws you the unexpected."

Scarlett Scott

March 8, 2023

5  out of  5 rating by Scarlett Scott
"Love Allison and her team! Truly professionals!"

Ella Brewer

March 8, 2023

5  out of  5 rating by Ella Brewer
"I absolutely love Alison and her amazing team! Great people and a wonderful environment!!"

ella frances scott

March 8, 2023

5  out of  5 rating by ella frances scott
"Love allison and her team!"

David Lawley

February 8, 2023

5  out of  5 rating by David Lawley
"Thank you Allison Horner State Farm, and thank you Traci. Everyone in the office has been amazing every time I have walked through the door. Traci has a true passion for life insurance and was a joy to work with. She educated me on all things life insurance. I can be a little less stressed about my future and my son's future now that I have policies in place for both of us. You're doing great things for people."

Cassie Crump

January 31, 2023

5  out of  5 rating by Cassie Crump
"Michael was super helpful, very knowledgeable and I highly recommend!"

Forrest Harnish

January 25, 2023

5  out of  5 rating by Forrest Harnish
"I had an excellent and painless experience here! Smooth transition of home owners insurance after the previous provider doubled in price. Traci was able to get my insurance lowered significantly and the transition couldn't have been easier"

Mysti Seals

January 20, 2023

5  out of  5 rating by Mysti Seals
"Traci Griswold was great! She explained everything to me so I could actually understand my policy. Great customer service and I'm saving money! Definitely recommend State Farm to anyone in need of insurance. Thanks again!"

Carol DeWitt

January 16, 2023

5  out of  5 rating by Carol DeWitt
"Can't thank Lydia enough, she and State Farm saved us a lot on our homeowners and car insurance. When we contacted Lydia we discussed our policies and she got back to with figures right away, and you couldn't ask for a nicer more thorough agent! 5 stars for sure!"

Kelli Smith

January 14, 2023

5  out of  5 rating by Kelli Smith
"I've been with this State Farm office for several years. The customer service has always been great but today was awesome. We had to file at towing claim and Kindra got right on it. She had our reimbursement check ready within 2 hours. I went by to pick it up and it was right at the front desk waiting. She had a big smile on her face as well. Thanks for the excellent service you guys provide!!"

Douglas Moss

January 6, 2023

5  out of  5 rating by Douglas Moss
"Meeting and working with Ms. Traci Griswold of State Farm (MOB, AL) was one of the pleasant and most efficient business interchanges / experiences that we have encountered in about 40 years +. She is a "Go the Extra 10 Miles Type Professional." She made our Homeowner/Automobile Purchase very easy while saving us money. She is a jewel to the industry. dtd: 01062023"

Elizabeth Makowski

November 22, 2022

5  out of  5 rating by Elizabeth Makowski
"Allison is truly the kindest person, and she has an amazing team in her office!"

Daphne Seaman Miller

August 25, 2022

5  out of  5 rating by Daphne Seaman Miller
"My insurance was moved to another State Farm representative without my knowledge due to retirement. However, Allison Horner, who received transferred policy, did a great job straightening the problem out."

Chad Morgan

June 17, 2022

5  out of  5 rating by Chad Morgan
"Great people to take care of all of our Insurance needs. We do not have to worry should an accident occur or life event happens! LIFE insurance is as important as auto insurance & Allison & staff are there to help explain it & help you."

Karen Morris

February 3, 2022

5  out of  5 rating by Karen Morris
"Jack and Allison are AWESOME! Super responsive, helpful and friendly. Can't ask for a better insurance team."

j dubbz

November 1, 2021

5  out of  5 rating by j dubbz
"Love this team! Very responsive, always such an expedient group, and willing to help with my questions. Very happy with their service and due diligence they have demonstrated"

Ricardo Ramirez

October 16, 2021

5  out of  5 rating by Ricardo Ramirez
"Great agent recommend giving them a try."

Bob Corbett

October 2, 2021

5  out of  5 rating by Bob Corbett
"S0 after 20 or m I r years of carrying a term life policy y of 100000.00. They decide to just drop me because I turned 60,don't ever buy from state farm.!!!!!!"

Lexi Myers

August 1, 2021

5  out of  5 rating by Lexi Myers
"Great hospitality and great family!!! Definitely recommend :)"

Robert Thornton

July 30, 2021

5  out of  5 rating by Robert Thornton
"State Farm has been my insurance company for 40+ years. My agent, Jack Horner is always available no matter the time day or night. I cannot imagine going through life with any other insurance company. At the end of the day, the peace of mind State Farm provides my wife and I is all that matters"

John Pickering

July 15, 2021

5  out of  5 rating by John Pickering
"The Allison Horner's team has bent over backwards our business's needs when we needed it the most. Great experience, great staff, great coverage. Thanks, guys."

jessica oliver

July 8, 2021

5  out of  5 rating by jessica oliver
"Some of the best customer service you could ask for. Allison and her team are always quick and eager to help with my insurance needs. Don't hesitate to give them a call!"

Linda Jamieson

January 7, 2021

5  out of  5 rating by Linda Jamieson
""Like a Good Neighbor, State Farm is There" rings true at the Allison Horner Agency. They are friendly, helpful, and knowledgeable. What more can one ask!"

Leslie Peel

October 30, 2020

5  out of  5 rating by Leslie Peel
"I live in a different state, but when I have visited with Allison Horner about insurance questions, she has always been very helpful in answering my questions on a variety of insurance matters (even though she could not offer coverage due to my living in a different state). I appreciate her professionalism and assistance! I have observed her dedication to her customers and staff. Even when she is away from the office, she is always willing to take a phone call to assist someone with whatever is needed."

Robin Rae Mercer

October 29, 2020

5  out of  5 rating by Robin Rae Mercer
"Excellent agent to work with. Allison was extremely professional and knowledgeable and took care of all of my family’s needs! She really made things much easier to deal with and we look forward to continuing to use her. Can’t go wrong with this group!!"