State Farm® Insurance Agent Allison Horner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shecoria Barrymore
February 6, 2026
"It was an absolute pleasure to work with Lexi. She helped me save a few hundred dollars on my car insurance and was very friendly. Thanks Lexi!"
"We love hearing feedback like this...thank you taking the time to share your experience! Lexi works hard to find the right coverage at the best value. We're grateful you chose our office for your car insurance. We look forward to helping you with all your insurance needs and being there when you need us. Thank you!"
Broken Glass
February 4, 2026
"After switching from Allstate, because of how much they kept increasing my premium even tho I had no accidents or claims, I have been in way better hands with Statefarm. Ngl, they gave me a way better package for less money. It did go up a little bit last month but it was because my car is older and the parts are harder to get if it was to get damaged. But Jeff was a big big help and was able to reduce my auto insurance while helping me bundle life insurance into my policy. I always knew life insurance was something everyone should have, but never realized how affordable it could be. Thanks to him I saved money on both ends and can feel good about my family not having to stress over money if something was to happen to me. State Farm was definitely there like a good neighbor! 🫡🙏"
"Thank you so much for sharing your experience with Allison Horner - State Farm! We're so glad Jeff was able to help you with your auto insurance while also getting you covered with life insurance, creating better overall coverage and value for you and your family. Helping our customers find the right coverage at the right price...whether it's auto, life, or building a personalized plan...is exactly what we strive to do every day. We truly appreciate you taking the time to leave such a thoughtful review. We are always here whenever you need us. Thank you for being a part of our State Farm family! "
Tony Dada
January 20, 2026
"Emmelee is fantastic, and a great representation of the State Farm culture."
"Thank you, Tony, for your very nice review and all the stars! We also think Emmalee is fantastic, and we're so happy she represented our culture to you in such a great way. We look forward to continuing to help with all your insurance needs!"
Mark Welborn
January 19, 2026
"We had a pleasant and easy session with Lexi helping us with changes to our policies. She was very helpful and informative. It was our pleasure having her as our representative."
"Thank you so much for the wonderful review, Mark! We're so happy to hear you had a pleasant and easy experience working with Lexi. She takes great pride in being helpful and informative, and we're glad she could assist you with your policy changes. We appreciate your trust and look forward to being here whenever you need us!"
Nate Miller
January 19, 2026
"Very helpful"
"Thank you so much for the 5-star review, Nate! Our team strives to be very helpful to all of our customers, so it's nice to hear that feedback. Let us know how we can further assist you with your insurance needs! "
Scott Browning
January 12, 2026
"Lexi at my Allison Horner’s State Farm office was great to work with. She was friendly, patient, and really took the time to explain my options in a way that actually made sense. She made the whole process a lot less stressful, and I left feeling confident about my coverage. Really appreciate her help and definitely recommend asking for Lexi if you need anything."
"Thank you so much, Scott, for taking the time to leave this wonderful review! We're so glad to hear that Lexi provided such a friendly, patient, and clear experience. Making the process less stressful and ensuring our clients feel confident in their coverage is exactly what we strive for. We truly appreciate your recommendation and look forward to helping you any time you need us!"
Matt M
January 9, 2026
"Quick response and great customer service."
"Thank you so much for the 5-star review, Matt! We really appreciate your kind words and are glad we could provide quick responses and great customer service. We look forward to helping with all your insurance needs!"
Brad Jones
January 9, 2026
"I've been with this agency for almost two years now! They are so friendly and courteous! Emmalee Jones has been my in office contact. She is extremely professional and knowledgeable! You cannot go wrong with her or this agency!"
"Brad, we truly appreciate you taking the time to leave such a thoughtful review! It means a lot to know your experience with our office has been such a positive one. Emmalee does an incredible job caring for our customers, and we're so glad her professionalism and expertise stood out to you. Thank you for trusting our agency...we look forward to continuing to serve you for years to come!"
Bailey Webb
January 9, 2026
"Lexi Hill was the best possible agent I could’ve gotten! Super helpful and friendly!! Will be going back to her for other insurance policies"
"Thank you so much, Bailey! We truly appreciate the kind words and all the gold stars! Lexi will be so happy to hear this...she takes great pride in being helpful and friendly to all our customers. We look forward to working with you for all your insurance needs in the future!"
Kevin Kidd
January 3, 2026
"Allison and her team are always so kind and willing to help."
"Thank you, Kevin, for the kind words! We truly appreciate your support and are always happy to help. It means a lot to our entire team to know our service made a positive impression. We're grateful for you!"
Tim M.
January 2, 2026
"The agency is very quick to sell every service they have to you. But they are not very happy when you call them and ask questions and need help. As one of the reviews mentioned they're always too busy to take your call. One of the agents said to another one without realizing that I can hear her "I'm trying to get rid of him, why did you transfer him to me?" I will no longer do business with this agency. So much for a agent-centric customer service."
"Tim, thank you for taking the time to share your feedback. We're sorry that your experience left you feeling displeased. I reached out to the team member that was assisting you on the phone. She had been interrupted by another team member, and yes, she did speak to the other team member saying that she was trying to help you. You also mentioned that our agency is too busy to take calls. At the time of the interaction the team member was actively on the phone with you, working to provide assistance. While call volume can occasionally cause brief delays, we do not ignore customer calls, and our team makes every effort to be available and responsive. All this said, we take feedback seriously and use it to improve our service and communication. We appreciate your perspective and wish you the best moving forward. "
Marcus Davis
December 30, 2025
"Called up here and dealt with Lexi. Couldn't be happier with her service and her patience for all my dumb questions. She even followed through as she said she would when I initially turned down swapping over to State Farm but told her to get back with me in a couple months. Definitely recommend this office and Lexi!"
"Marcus, thank you so much for taking the time to leave such a thoughtful review! We're thrilled to hear about your experience working with Lexi. Her patience, follow-through, and dedication to doing what she says she'll do are things we're incredibly proud of. We truly appreciate the recommendation and look forward to helping you in the future with all your insurance needs. Thanks again for trusting our office!"
Alexcia Jackson
December 23, 2025
"Lexi was the best agent ever to deal with"
"Thank you, Alexcia. We're so happy Lexi was the best for you...we think she's pretty great, too! We're all happy to help you however we can with all your insurance needs. "
Jonathan “Keenen” Rusher
December 12, 2025
"I've been with the Allison Horner office for 5 years now since I moved to Alabama from Louisiana. Been the best agent experience in my life. Emmalee in particular has been excellent with helping me and my automotive hobby! I know I put her to work more than normal lol"
"Hey there! We so appreciate this fabulous 5-star review! We're so happy to be the best agent experience...in your life! Emmalee and all the team at Allison Horner - State Farm are so happy to help you with your automotive hobby and all your insurance needs. We appreciate your business!"
Leslie Billman, Esq
December 9, 2025
"Lydia has never failed to solve any problem I've sent her way. she has just even untangled a FEMA issue for me. Great service!"
"Hi Leslie, thank you for the wonderful 5-star review! We're so happy Lydia provided great service to you. She and the rest of the team at Allison Horner - State Farm are all willing to help with all your insurance needs. And we look forward to working with you again soon!"
Morgan Hayes
November 17, 2025
"Lexi was the SWEETEST! She was so helpful. I was at work Friday when we first talked and I had to put her on hold so many times to answer my phone and she made sure to let me know it was totally fine and to take my time 🩷 she's the best!!!"
"Thank you, Morgan, for the fabulous review! We're so happy Lexi was so helpful to you. She is the sweetest, and we're fortunate to have her on our team. Lexi and all the team at Allison Horner - State Farm are happy to help you with all your insurance needs!"
charles bryant
November 12, 2025
"Outstanding service very friendly atmosphere and Lexi did a great job getting my insurance needs handled"
"Hi Charles, thanks so much for the review and all the stars! We're so glad to hear Lexi got your insurance needs handled. We strive to provide outstanding service and a friendly atmosphere, so we're also thrilled to hear that feedback. Lexi and the whole team at Allison Horner - State Farm look forward to working with you on all your insurance needs! "
alicia ozment
November 6, 2025
"Emmalee and all the staff are very helpful and friendly."
"Hi Alicia, thank you for your review and all the stars! Emmalee and all the team at Allison Horner - State Farm are so happy to help you with all your insurance needs. We look forward to working with you again soon!"
James Kimbrough
October 30, 2025
"Great customer service! Lydia Emmons has been a huge help with our car accident claims and our homeowners' insurance."
"James, thank you for your very kind review! We're so glad Lydia could be there for you with your car claim and your homeowners insurance. Our team is here for you for all your insurance needs! "
Debbie Henning
October 28, 2025
"Just moved back to Mobile and Emmalee was so wonderful and helpful getting me set up with all my insurance needs. She went above and beyond. Emmalee is fantastic."
"Thank you, Debbie, for the wonderful review! Emmalee and all the team at Allison Horner - State Farm welcome you back to Mobile. We're so happy Emmalee got you set up with your insurance needs. Please let us know how else we can help!"
Bad Vibes
October 24, 2025
"Jeffrey gave us the best service with the best price. Highly recommend their business!"
"Thank you so much for the 5-star review! We're so happy to hear that Jeffrey provided the best service with a great price. Your recommendation means a lot to us, and we appreciate you sharing your review. We look forward to helping you with all your insurance needs!"
Rost Parsons
October 10, 2025
"Emmalee helped me with boat insurance this afternoon for my “new to me” boat. She was simply wonderful! It was very quick and she made some terrific suggestions along the way! Thank you! Allison Horner now has my house, truck and boat! Great folks to work with!"
"Thank you so much for the wonderful 5-star review! We're thrilled to hear Emmalee made your boat insurance experience so smooth. We appreciate you trusting us with your home, truck, and now your boat...that means a lot to us! We're lucky to have great customers like you!"
khiahna young
October 8, 2025
"I really love this location. They are all helpful but that darn Emmalee @ Allison Horner State Farm was nothing short of amazing . She helped find me the best rates for my renters insurance, was truly polite and patient. Great team! 10/10 highly recommend!"
"Hi Khiahna! Thank you so much for the lovely review and all the stars! We're so happy our team member, Emmalee, shined for you. She truly is polite and patient, and we think she's amazing, too! Our team is always eager to help with all your insurance needs! "
DJ Williams
October 4, 2025
"Needed quick additional coverage. Emmalee assisted, got it done in <10 mins, explained important info, and sent the coverage timely."
"Hi DJ, thanks so much for the wonderful review! We're so happy Emmalee assisted you in great time, while explaining your coverage information. We're happy to help and look forward to assisting you with all your insurance needs! "
Theresa Wright
October 3, 2025
"I worked with Lexi and she was awesome! She got back to me immediately with answers to my questions and was a pleasure to work with. Sweet girl!"
"Thank you, Theresa, for the wonderful review! Our sweet girl, Lexi, is always eager to help and answer all your questions. We look forward to serving you for all your insurance needs!"