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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adam Gaylord

March 21, 2025

5  out of  5
rating by Adam Gaylord
"Was very pleased working with Emmalee on getting an insurance quote. I did price around 2 other companies. Got insurance with Emmalee. Best price for my needs. Very nice, pleasant, and easy to work with. Definitely recommend."
We responded:
"Thank you for your kinds words and for choosing to work with Emmalee at Allison Horner - State Farm! We're thrilled to hear she was able to get you the right coverage to meet your needs and at a great rate. Providing excellent service and making the process easy for our clients is always our goal. We truly appreciate your recommendation and look forward to assisting you in the future!"
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Erika Goodwin

March 20, 2025

5  out of  5
rating by Erika Goodwin
"Great experience! Emmalee was so patient and gave me great rates."
We responded:
"Thank you for your kind words and 5-star review! We're so glad that you had a great experience with Emmalee. She truly cares about making the process smooth and stress-free. If you ever need anything else, we're here to help!"
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Marshall Chapman

February 25, 2025

5  out of  5
rating by Marshall Chapman
"Guys, I just wanted you to know that, with all the hardships with the price of insurance and the economy, there is a silver lining or a huge blessing. Her name is Britney at State Farm under Alison Horner. We switched insurance companies. then we switched back because this young lady stayed faithful to the customer even though we left state. She has a pleasant attitude, and she is an asset. If she was at Allstate, we might have stayed. Thank God she is at State Farm, amen!!"
We responded:
"Thank you so much for the incredible 5 star review! We're truly grateful for your kind words and are thrilled to hear about your positive with Brittney. She is a dedicated and valuable member of our team, always going above and beyond for our customers. We're glad her commitment made such a difference and that you chose to return to Allison Horner - State Farm. Your trust means the world to us, and we're here to help with anything you need. Thanks again for your support!"
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kathryn irby

February 21, 2025

5  out of  5
rating by kathryn irby
"They do a great job for me and my business."
We responded:
"Thank you for the 5 stars, Kathryn! We are happy to help you with your business, and we truly appreciate your support. "
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Lynn Mccary

February 19, 2025

5  out of  5
rating by Lynn Mccary
"Lydia is always so helpful with any of my insurance needs! She takes great care of me and all my family too!"
We responded:
"Thank you for your kind review! We're so glad to hear that Lydia has been able to help you and your family with your insurance needs. We appreciate your support and look forward to continuing to serve you!"
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Kendrick Mcmillian

February 14, 2025

5  out of  5
rating by Kendrick Mcmillian
"Jeff was very informative, patient, and professional. If any of my friends need insurance anytime soon, I'd tell them to call Allison Horner State Farm and ask for Jeff."
We responded:
"Thank you for the fantastic 5 star review! We're thrilled to hear that Jeff provided you with informative, patient, and professional service. Your recommendation means the world to us! If you or your friends ever need anything, don't hesitate to call Allison Horner State Farm. We appreciate your support!"
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L Withers

February 14, 2025

5  out of  5
rating by L Withers
"My transition to State Farm has been very smooth, thanks to Jeffrey. He explained everything thoroughly and was very professional."
We responded:
"Thank you so much for the wonderful review! We're thrilled to hear that Jeffrey made your transition to State Farm so smooth and seamless. Providing clear and professional service is our top priority, and we're glad Jeffrey delivered that for you. If you ever have any questions or need further assistance, don't hesitate to reach out!"
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Alyssa Hughey

January 27, 2025

5  out of  5
rating by Alyssa Hughey
"Jeffery with Allison Horner State Farm was absolutely AMAZING! He answered all of the questions I had with absolutely no hesitation and made sure we had everything we needed! 10/10 definitely recommend!"
We responded:
"Thank you so much for your kind words and the glowing review! We're thrilled to hear that Jeffrey provided you with an amazing experience and answered all your questions. Our team at Allison Horner State Farm takes pride in ensuring our customers feel informed and supported. We truly appreciate your recommendation and look forward to continuing to serve you!"
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Hunter E

January 20, 2025

5  out of  5
rating by Hunter E
"Lydia Emmons was very timely, prompt, and helpful in my insurance transition with a new vehicle. I couldn't recommend this agency enough since my interactions with Lydia. If you are looking for a local insurance agency, look no further! Highly recommend!"
We responded:
"Thank you so much for the wonderful review! We're thrilled to hear that Lydia provided you with timely, prompt, and helpful service during your insurance transition. Ensuring a smooth and stress-free experience for our clients is always our top priority. We truly appreciate your recommendation and are grateful for the opportunity to assist you. If you ever need anything else, don't hesitate to reach out ...our team is here for you!"
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Josh Phillips

January 10, 2025

5  out of  5
rating by Josh Phillips
"Emmalee Jones was amazing! Professional, and prompt. She had me squared away in no time!! Highly recommend giving her a call!!"
We responded:
"Thank for the wonderful review! We are thrilled to hear that Emmalee provided such prompt and professional service. She's truly amazing at what she does! We appreciate your recommendation and look forward to helping you again in the future! "
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Linda Waller

January 10, 2025

5  out of  5
rating by Linda Waller
"Very very very helpful and kind in a difficult time. Thanks for all your help, prayers, and support 🙏. Great people 👍"
We responded:
"Thank you so much for your kind words and trust in us during a difficult time. It means a lot that we could be helpful and supportive. We're always here for you--wishing you the very best!"
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Lucille Milner

January 3, 2025

5  out of  5
rating by Lucille Milner
"I spoke with Emmalee and she was absolutely fantastic with her customer service skills. Very patient, professional, and detail oriented reviewing my policy details in great detail so I understand. State Farm has a gem of an employee!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Emmalee. She truly takes pride in providing exceptional customer service, and your feedback means the world to us. Emmalee is a valued member of our team! Thank you for choosing Allison Horner - State Farm!"
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ROTO INC

December 11, 2024

5  out of  5
rating by ROTO INC
"This is my first review I have written ever but I must do so the ladies and gentlemen at this location did an amazing job finding me affordable home and car insurance I’m very pleased to say the least..thank you guys much"
We responded:
"Thank you so much for taking the time to leave your very first review! We’re thrilled to hear that our team was able to help you find affordable home and car insurance. It means a lot to us that you’re so pleased with the experience. If you ever need anything in the future, don’t hesitate to reach out—we’re always here to help!"
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M Tanz

December 10, 2024

5  out of  5
rating by M Tanz
"Emmalee was very professional and did a fantastic job to get my wife and I the best coverage and rates available. She was extremely helpful and courteous. Thanks again Emmalee."
We responded:
"Thank you so much for the nice review and all the stars! I'm so glad Emmalee was able to find you the best coverage and rates. Our agency is excited to work with you and your wife!"
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Breezy Godiva

November 20, 2024

5  out of  5
rating by Breezy Godiva
"Jeffery was very polite and patient. Explained what everything was and what it meant nicely. Great customer service."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Jeffery provided you with excellent customer service and took the time to explain everything clearly. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!"
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Mary Lawshe

November 4, 2024

5  out of  5
rating by Mary Lawshe
"Recently I was contacted by Statefarm to make an appointment via video call to review my insurance coverage. It was so refreshing to have Emmalee Jones on the other side of the phone to answer all of my questions concerning umbrella coverage, whole life, term life, auto, home etc.. She was so friendly & patient with me, I’m sure my non-stop jabbering was annoying. I will definitely be contacting Emmalee soon to make the policy updates we reviewed from our email she sent us."
We responded:
"Thank you so much for your thoughtful review! We’re delighted to hear that Emmalee was able to make your insurance review such a positive experience. She truly enjoys helping clients navigate their options, from umbrella coverage to whole life, term life, auto, and home insurance. We’re so glad her friendly and patient approach made you feel comfortable and well-informed. We look forward to assisting you with the policy updates, and please don’t hesitate to reach out with any other questions!"
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Wendy Molumphy

November 1, 2024

5  out of  5
rating by Wendy Molumphy
"Emmillee is always professional and friendly. She is very informative, basically everyone I have spoken to at this office has been friendly, respectful, and professional. Highly recommend using them."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with Emmalee and the rest of our team. Providing friendly, respectful, and professional service is our top priority, and we’re glad that shows. We appreciate your recommendation and look forward to assisting you with all your insurance needs!"
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Laney Johnson

October 29, 2024

5  out of  5
rating by Laney Johnson
"I had an insurance review with Emmalee Jones today. It went great!! She is very knowledgeable about the products offered. She is very professional and also very caring. She helped me understand everything and she is so easy to talk too. I would recommend her to anyone and also Recommend Allison Horner State Farm Agency as well."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience with Emmalee! We’re thrilled to hear that she provided you with such knowledgeable and caring service. Emmalee is dedicated to making sure our clients fully understand their options, and it’s wonderful to know she made you feel comfortable and supported. We appreciate your recommendation of both Emmalee and the Allison Horner State Farm agency and look forward to continuing to serve you!"
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Brandon Cushman

October 25, 2024

5  out of  5
rating by Brandon Cushman
"Lydia Emmons is very helpful in regards to the policy that I have with Allison Horner - State Farm Insurance Company. She is very thorough with information, and is quick to respond to all of my concerns and inquiries that I may have. The customer service that is provided through her is exceptional. Every one at this office is ready and willing to help. But I prefer to deal with Lydia for all our insurance needs. Great place over all!"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Lydia has provided you with thorough and responsive service. She’s truly dedicated to ensuring our clients feel supported and informed, and we’re glad she’s been able to meet your needs. We appreciate your kind words about our team and are always here to help in any way. Thank you for trusting us with your insurance needs!"
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Patti Nichols

October 23, 2024

5  out of  5
rating by Patti Nichols
"Emmalee was very professional and very thorough going over all of my insurance and what was best for me. Thank you."
We responded:
"Thank you for your kind review! We’re so glad to hear that Emmalee provided you with a thorough and professional experience. We appreciate your trust in us and are here whenever you need assistance in the future!"
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Rick Flood

October 19, 2024

5  out of  5
rating by Rick Flood
"Lydia Emmons performed an auto and homeowners review of my policies. Lydia was so kind and advised me on money saving changes on my nine policies and where I needed to increase limits. Lydia's expertise and easy to understand explanation of policy endorsements gives me great comfort should I ever need to file a claim. Thank you so much Lydia for your time and experience."
We responded:
"Hi Rick, thank you for the fantastic review and 5-star rating! We’re thrilled to have Lydia on our team—her expertise and dedication to our customers truly stand out every day. We appreciate your kind words and look forward to continuing to provide you with great service!"
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George Roper

October 18, 2024

5  out of  5
rating by George Roper
"Great people and staff awesome Emmlalee will take good care of you and she is very nice and polite"
We responded:
"Hi George! Thank you for the nice review and the 5 stars. We’ve enjoyed working with you all these years, and we look forward to many more!"
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Lisa Graddick

October 17, 2024

5  out of  5
rating by Lisa Graddick
"Lydia is our agent at Allison Horner and she is so helpful. She is always available to answer any questions we may have. She goes above and beyond to provide exceptional service and this agency is lucky to have such a great employee."
We responded:
"Hi Lisa, thank you for the 5 stars and the wonderful review. We know we have a gem in Lydia and are grateful she's part of our team. I'm so glad our agency has provided you with exceptional service, as that's always our goal. Come by and visit us soon!"
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Dominic Cantillo

September 18, 2024

5  out of  5
rating by Dominic Cantillo
"Emmalee was a pleasure to work with, she was very professional and detail oriented she was upfront with our questions and did every thing possible to get us the best coverage and rates available. She was extremely helpful and courteous. It was good to see a young employee actually care about there job and the customer. Everyone else in the office was pleasant and friendly it is a pleasure doing business with this agency."
We responded:
"Dominic, thank you for the very nice review. Emmalee and our whole team are so happy to help you with your coverages...it's what we love to do! We look forward to working with you, and come by to see us any time!"
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O S

May 21, 2024

5  out of  5
rating by O S
"I thank God for Emmalee, she was very patient and kind. She explained everything in detailed and answered every question. Ms.Collins"
We responded:
"Thank you so much for your feedback. Emmalee is such a treasured member of our team, and we're so happy she was there for you! Thank you for all the stars!"